Ring battery charger
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Why not, right? Easy install, easy setup, low maintenance… sure. I had even purchased the backyard motion light camera and enjoyed the sense of security that it brought our family.Īfter numerous attempts to clean/maintain the original bell, I broke down and purchased Ring2 doorbell. The first Ring doorbell lived on my front door for about 5 years, without issue, until the push button contacts started sticking. Ive now turned off movement triggered recording on the doorbell in an attempt to improve batter charge performance, but this kind of defeats the purpose of having the doorbell installed in the first place. I should also point out that have 3 other Ring Cameras installed, all on solar power, and have never had anny issue with the battery power on these, which are also all set up to record on movement. I am out the country on a regular basis, and cant be removing the battery to top up the charge on a regular basis. My average number of recorded events is around 100 per day (I have motion detection set) This has never presented any previous problems, and I wouldnt expect it to having hardwired power. I initially thought it was a problem with the hardwired power, but on checking everything, including measuring the voltage suppled on the back of the doorbell, concluded that the hardwore power is being supplied as normal. About 2 months ago I started getting low battery notifications, despite being hardwired. Ive had the Ring doorbell product installed for 3 years, first with the original Doorbel, and now with Doorbell 2.ĭoorbell 2 has been installed for about 18 months, and up until recently has been working flawlessly. I recommend this so you can avoid your personal troubleshooting and save time, but I’m here to assist if you wish to do the investigation yourself! Additionally, they can see what battery level you are at after every single event to see if there is only a negative decline in battery level, or if it varies or goes up at all. Being in contact with them over the phone will help ensure that you get a speedy resolution, as they can take a look into your event history and battery levels to see if you are having a lot of events that is reducing the battery life. To reach a solution sooner and without this investigation, I do strongly encourage you to reach out to our support team here.
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Did you have 20 events in that day you’re recording it? Your Doorbell may be using more of the battery than expected because of the increase in events. Is the Doorbell’s battery percentage going up or down in this day? If it’s going up, then no need to worry, as it’s successfully charging as much as it can! If you notice it’s going down, review how many events you have. Then, see how it is in the afternoon, evening, and before you go to bed. In the morning when you wake up, check the battery percentage and see what it’s at. If you only seem to have those amount of events in a day, then let’s spend a day occasionally checking the percentage! This may be best by keeping a track of it in this Community thread, if that is easier, or writing it down as a note for yourself. This can also vary depending on the level of power that is going into your Doorbell to help charge up the battery within it. Normally, this is with about 10 maximum events in a day. If it’s showing as hardwired, you should be getting a general trickle charge of about ~10%, which this charge amount can vary depending on the number of events you have in any given day. I want to try dig a bit deeper into this with you with some investigation on how your Doorbell’s battery percentage is over time.įirst thing, please check in your Device Health for your Doorbell to ensure that it is showing as Hardwired. Hey This is not at all the experience we want for our neighbors, and I apologize that your experience with your Doorbell has caused this.